Mayor claims service was worse than third world By Alisa Dixon


GATWICK became the latest victim of Boris Johnson's poison pen this week, when he accused management of being no better than chimpanzees.

"To call this service 'third world' is an insult to the many gleaming and efficient airports of developing nations," wrote disgruntled Mayor of London, in a 1,000-word blog on his website.

The scathing, if eloquent, attack came after the blond bombshell endured a two-hour wait in the "vast, neon-lit Hades," of baggage reclaim on the way back from his holiday.

"In their contemptuous indifference to the customer, the airport authorities remind me of the 1970s, and the trades unions of my childhood," he rambled on his Tuesday morning diary.

The Conservative politician blitzed every airport department he came in contact with on his return from Sardinia at the weekend, but saved a special jibe for Servisair boss Mark Poynton.

"It must be one of the most sniveling and insincere letters I have ever read," says Boris, of the handout given to the bag less passengers. "What Mr. Poynton does not point out is that hundreds of copies of this pseudo-apology have been distributed night after night for the past six nights. In other words, Servisair has known perfectly well that it has too few handlers to handle the baggage,"

Accusing the firm of trying to "save money by sodding the public," the Have I got News for you regular proceeds to publish Poyton's address, saying; "If you want to inform Mr. Mark Poyton, Service Delivery Controller, of his chimpanzee-like control of the non-existent delivery of his wretched service, you have to write to him at …"

A spokesman for Servisair said he thinks it is just a case of airports being hot political potatoes. "There are definitely no staff shortages," he added, a week after the company announced it was axing 162 jobs. "The problem is we don't know what day it was –he could be making it up for all we know,"

Boris concludes his diatribe begging bosses to "sort this chaos out now," before the London Olympics. He suggests a third eco-friendly airport be built on the Thames estuary, adding that we will be hearing a lot more about this plan soon. David Stretch, customer service director for BAA Gatwick said: "I am disappointed to learn of Mr. Johnson's and his fellow passenger's recent experience. We will be addressing this issue with Servisair."


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