Dealing With ABS Customer Representatives
While dealing with people usually requires a lot less effort than the labyrinth-like automated phone system it usually requires a little bit of preparation on your part.
Have the following things on-hand:
Your ABS tracking number or HAWB number
The contents of the package
The address it was being shipped to
The address it was being shipped from
The timeline of events as you remember them.
Another step that you might want to follow is to ensure that you 'check back' with the customer service representative the thing that they're asking you.
And that's it, by following those four steps you'll have the situation resolved in no time.
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MY TRACKING # IS NOT BEING TAKEN WHY?
01/13/2012
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MY TRACKING #IS NOTBEING TAKEN? WHY
01/13/2012
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10/31/2012
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07/16/2011